Accessibility Statement
Bluejacket is committed to making our website usable for visitors who need information about commercial duct cleaning, HVAC system cleaning, inspections, maintenance support, certifications, service areas, and quote requests.
Last Updated: 05/15/26
Bluejacket Industries Materials LLC, referred to in this Accessibility Statement as “Bluejacket,” “we,” “us,” or “our,” is committed to making our website usable and accessible for visitors, customers, public-sector buyers, facility managers, procurement teams, and other users, including people with disabilities.
We want visitors to be able to access information about our commercial duct cleaning, HVAC system cleaning, inspections, maintenance support, certifications, service areas, facility types, public-sector procurement support, and contact options in a practical and usable way.
This Accessibility Statement explains the accessibility standard we aim to follow, the steps we take to support accessibility, the limitations that may exist, and how visitors can contact us if they experience difficulty using the website.
- Our Accessibility Commitment
Bluejacket strives to provide a website that is accessible, navigable, understandable, and usable for people with a wide range of disabilities, including people who may use screen readers, keyboard navigation, screen magnification, voice recognition software, captions, browser zoom, high-contrast settings, or other assistive technologies.
Our goal is to make our website available to the broadest reasonable audience and to provide meaningful access to information about our services, contact options, quote requests, company information, and related website content.
We recognize that accessibility is an ongoing process. Websites change, technologies change, browsers change, plugins change, and accessibility standards continue to develop. We intend to make reasonable efforts to improve accessibility as the website is maintained, updated, tested, and expanded.
- Accessibility Standard We Aim to Follow
Bluejacket aims to follow the Web Content Accessibility Guidelines, commonly known as WCAG, as a practical technical standard for website accessibility.
Our current goal is to support substantial conformance with WCAG 2.1 Level AA where reasonably achievable for our website content, forms, navigation, images, text, buttons, links, layouts, and user interactions.
Where practical, we may also consider WCAG 2.2 Level AA guidance as part of future website maintenance and accessibility improvements.
WCAG is a technical standard developed by the World Wide Web Consortium’s Web Accessibility Initiative. It provides guidance for making web content more perceivable, operable, understandable, and robust for users with disabilities.
- ADA and Accessibility Notice
The Americans with Disabilities Act and related accessibility laws may require businesses, public accommodations, government entities, and other organizations to provide effective communication and meaningful access to goods, services, programs, or information.
This website is intended to support access to Bluejacket’s online information and service-request pathways. We make reasonable efforts to improve the accessibility of our website and to respond to accessibility concerns when they are brought to our attention.
This Accessibility Statement does not create an independent contract, warranty, guarantee, or legal representation that every page, feature, file, third-party element, plugin, browser combination, device, or assistive-technology interaction will be fully accessible at all times.
- Website Features Intended to Support Accessibility
Bluejacket’s website is intended to support accessibility through practical design and content practices, including:
Clear page headings and section headings
Readable text content
Logical page structure
Descriptive service information
Meaningful button and link text where practical
Alternative text for important images where appropriate
Keyboard-accessible navigation where supported by the website platform and plugins
Labeled form fields where supported by the form system
Clear required-field indicators on forms
Visible contact information
Responsive layouts for desktop, tablet, and mobile devices
Text that can be enlarged through browser zoom
Color choices intended to maintain readable contrast
Descriptive page titles and service-page organization
Multiple ways to contact Bluejacket
Ongoing review during website updates
- Contact Us if You Experience an Accessibility Barrier
If you have difficulty accessing any part of the website, using a form, reading content, navigating a page, viewing an image, understanding a service description, accessing a resource, or contacting Bluejacket online, please contact us.
Bluejacket Industries Materials LLC
319 Main Street
Laurel, Maryland 20707
United States
Email: [email protected]
Phone: (443) 875-5077
When contacting us about an accessibility concern, please provide as much of the following information as you reasonably can:
The webpage or URL where the issue occurred
A description of the accessibility issue
The device you were using
The browser you were using
The assistive technology you were using, if any
What you were trying to do
Your preferred way for us to respond
Any error message or barrier you encountered
You do not need to provide medical information or disability documentation to report an accessibility issue with the website.
- Our Response to Accessibility Requests
Bluejacket will make reasonable efforts to review accessibility feedback and respond in a practical manner.
When we receive an accessibility request, we may:
Ask for clarification about the issue
Provide the information in an alternative format
Help you complete a quote request by phone or email
Help you locate the page or service information you need
Review the reported page or feature
Make reasonable website corrections where practical
Coordinate with website vendors or service providers when needed
Add the issue to a future website-maintenance list
Provide another reasonable way to access the same information or request the same service
We aim to respond to accessibility-related messages within a reasonable time. Response time may depend on the nature of the issue, staff availability, technical complexity, vendor involvement, and whether the request requires website development work.
- Alternative Access to Website Information
If a website feature is difficult to use, Bluejacket can provide reasonable alternative access to the information or communication path where practical.
Alternative access may include:
Discussing your service need by phone
Responding by email
Helping you submit a quote request through another method
Providing service information in plain text
Directing you to the correct service page
Answering questions about service areas, facility types, certifications, or inspections
Helping you reach the correct Bluejacket contact
Providing information from a page in another reasonable format
Alternative access does not mean every website feature can be replicated instantly in every format. Bluejacket will make reasonable efforts based on the request, the available information, the nature of the content, and the resources reasonably available.
- Accessibility of Forms
The website may include forms for contact requests, quote requests, service inquiries, and project information.
We intend for forms to be usable and understandable, with visible labels, required-field indicators, and fields that ask for information such as name, email, phone number, building location, property type, service needed, company or organization name, and project details.
If you cannot use a form, if a form does not work with your assistive technology, or if you encounter an error you cannot resolve, contact us directly by phone or email.
Phone: (443) 875-5077
Email: [email protected]
You may request help submitting the same information through another reasonable method.
- Accessibility of Images, Graphics, Icons, and Visual Content
The website may use photographs, graphics, icons, certification marks, client logos, service images, generated images, edited images, facility images, diagrams, and other visual elements.
We aim to provide alternative text for meaningful images where practical. Some images may be decorative, used for layout, used as visual support, or used to reinforce branding.
If an image contains information you cannot access, or if you need a description of an image, contact us. We will make reasonable efforts to explain the image, provide the information in text, or direct you to an alternative way to access the information.
Third-party logos, certification marks, seals, maps, embedded items, or visual elements may have accessibility limitations outside Bluejacket’s direct control.
- Accessibility of PDFs, Downloads, and Documents
The website may include or link to PDFs, guides, resources, downloadable materials, certification documents, procurement-related files, or third-party resources.
Some PDFs or downloadable files may have accessibility limitations, especially if they are created by third parties, generated from legacy documents, scanned, supplied by outside organizations, or provided in formats we did not create.
If you need help accessing a PDF, download, or document from the website, contact us. Where practical, we may provide the information in another reasonable format, such as plain text, email, phone explanation, or another accessible version.
If the document belongs to a third party, we may direct you to the original source or help identify another reasonable way to access the information.
- Accessibility of Videos, Audio, and Media
If the website includes video, audio, animation, embedded media, or similar content, we aim to make media reasonably accessible where practical.
This may include captions, transcripts, descriptive text, or alternative access depending on the content and the available tools.
If you encounter media that you cannot access, contact us. We will make reasonable efforts to provide the information in another format or improve the accessibility of the media where practical.
- Third-Party Content and Tools
The website may use third-party tools, plugins, integrations, embedded content, maps, forms, analytics, security tools, fonts, icons, scripts, images, video platforms, social media links, certification resources, procurement resources, or external websites.
Bluejacket does not fully control the accessibility of third-party platforms, third-party websites, browser extensions, assistive technologies, embedded tools, plugins, vendor software, certification databases, map services, social platforms, or external resources.
Third-party content may have accessibility limitations, including issues with keyboard navigation, screen-reader output, captions, focus order, color contrast, labels, popups, overlays, embedded frames, or downloadable files.
If a third-party feature creates a barrier on our website, contact us. We will make reasonable efforts to provide another way to access the information or complete the intended action.
- Browser and Assistive Technology Compatibility
The website is designed to work with current versions of common web browsers and operating systems where practical.
The website may work best with updated versions of:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
Current mobile browsers on iOS and Android devices
The website is intended to be usable with common assistive technologies where supported by browsers, operating systems, website code, themes, plugins, and user settings.
Accessibility may vary based on:
Browser version
Operating system
Device type
Screen size
Assistive technology
Browser settings
Plugin behavior
JavaScript settings
Security settings
Internet connection
User preferences
Website updates
Outdated browsers, unsupported browsers, older assistive technologies, disabled scripts, unusual device configurations, or incompatible plugins may affect website accessibility.
- Technical Specifications
The accessibility of the website may depend on several technologies working together, including:
HTML
CSS
JavaScript
WordPress
Elementor Pro
Astra Pro
WPForms Pro
RankMath Pro
Website hosting systems
Browser technology
Assistive technology
Security tools
Caching tools
Image optimization tools
Third-party plugins
These technologies are used to present content, manage layout, support forms, load images, display navigation, process interactions, and maintain website functionality.
If one or more of these technologies fails, conflicts, loads incorrectly, or is blocked by browser settings, security settings, assistive-technology settings, plugins, or network conditions, some website features may function differently.
- Known or Potential Accessibility Limitations
Despite reasonable efforts to support accessibility, some limitations may exist.
Potential limitations may include:
Older images that need improved alternative text
Decorative images that may be skipped by assistive technology
Third-party logos, certification marks, or seals with limited text descriptions
PDFs or documents that may need accessible formatting
Embedded third-party tools that may behave differently with assistive technology
Form validation messages that may vary by browser or device
Mobile layout issues at certain screen sizes
Plugin-generated markup that may require periodic correction
Cached pages that temporarily display older versions of corrected content
Third-party links or resources outside our control
Maps or embedded media that may have accessibility limits
Visual design elements that may need future contrast review
Interactive components that may need manual testing
We make reasonable efforts to identify and improve accessibility limitations as the website is updated and maintained.
- Ongoing Accessibility Efforts
Bluejacket’s accessibility efforts may include:
Reviewing website pages for obvious barriers
Improving headings, labels, links, and form instructions
Adding or improving alternative text for meaningful images
Testing important pages on desktop and mobile devices
Reviewing color contrast where practical
Improving button and link clarity
Maintaining readable text and logical layout
Reviewing form usability
Updating content when accessibility concerns are found
Working with website vendors or service providers when technical corrections are needed
Considering accessibility during future design, content, and plugin changes
Accessibility is part of ongoing website maintenance. We may prioritize accessibility corrections based on severity, user impact, technical feasibility, available resources, third-party limitations, and business needs.
- Limitations of Automated Tools
Bluejacket may use automated accessibility checkers, website review tools, browser tools, plugin tools, or other testing methods to identify potential accessibility concerns.
Automated tools can help identify some issues, such as missing alternative text, color contrast concerns, heading issues, form-label concerns, or code errors.
Automated tools cannot detect every accessibility barrier. Manual review, user feedback, assistive-technology testing, and practical user experience remain important.
A clean automated report does not guarantee full accessibility. An automated warning does not always mean a page creates a practical accessibility barrier.
- No Accessibility Overlay Guarantee
Bluejacket may use website tools, plugins, or accessibility-related features to support usability, but no overlay, widget, plugin, or automated tool can guarantee full accessibility for every user, device, browser, or assistive technology.
Any accessibility tool used on the website is supplementary. It does not replace proper website structure, accessible content practices, reasonable testing, user feedback, and ongoing maintenance.
- Accessibility and Website Updates
The website may change over time. New pages, edited pages, new images, forms, plugins, scripts, layouts, documents, blog posts, service pages, location pages, and third-party tools may be added or updated.
Because website content changes, accessibility can change too. A page that was reviewed in the past may need additional review after updates, plugin changes, design changes, or third-party changes.
Bluejacket may revise this Accessibility Statement as the website changes or as accessibility practices evolve.
- No Guarantee of Universal Compatibility
Bluejacket works toward reasonable website accessibility and usability, but we cannot guarantee that the website will be fully accessible to every person, in every circumstance, with every device, browser, assistive technology, software configuration, network condition, or user setting.
Different users may experience accessibility differently depending on their technology, disability, settings, browser, device, and the task they are trying to complete.
If you experience difficulty, contact us so we can review the concern and make reasonable efforts to help.
- No Expansion of Legal Duties
This Accessibility Statement is intended to communicate Bluejacket’s accessibility efforts, feedback process, and reasonable commitment to improving website access.
This Accessibility Statement does not expand, waive, modify, or create legal obligations beyond those required by applicable law.
This Accessibility Statement does not create a contract, warranty, guarantee, admission, representation, or promise that every page, feature, file, document, form, image, plugin, third-party tool, browser interaction, or assistive-technology interaction will meet a specific legal or technical standard at all times.
- No Admission
Any description of accessibility efforts, potential limitations, known issues, improvement plans, or alternative access options does not constitute an admission that the website is inaccessible, noncompliant, defective, discriminatory, or in violation of any law.
Bluejacket reserves all rights, defenses, and arguments under applicable law.
- Third-Party Claims and External Sites
Bluejacket may link to external websites that provide industry resources, certification information, standards information, procurement information, government resources, service context, educational material, or other helpful content.
Those websites are controlled by third parties. Bluejacket is not responsible for the accessibility, accuracy, security, privacy practices, terms, content, or availability of third-party websites.
If you experience an accessibility issue on a third-party website, you should contact the owner or operator of that website. If the third-party content is linked from our website and you need help accessing the information, you may contact Bluejacket and we will make reasonable efforts to help identify an alternative.
- Accessibility Requests From Public-Sector Buyers and Organizations
Bluejacket may work with public agencies, schools, government facilities, healthcare properties, institutional buyers, and procurement teams that have their own accessibility requirements.
If your organization needs website information, service information, procurement information, or quote-request assistance in a particular accessible format, contact us.
We will make reasonable efforts to provide information in a format that supports your procurement, facility, or service-review process.
- Feedback Helps Us Improve
We welcome accessibility feedback. If you find a barrier, please tell us. Practical user feedback can help us identify issues that automated tools and internal reviews may miss.
When possible, include the webpage URL, description of the barrier, device, browser, assistive technology, and what you were trying to do.
- Contact Information
For accessibility questions, requests, or feedback, contact:
Bluejacket Industries Materials LLC
319 Main Street
Laurel, Maryland 20707
United States
Email: [email protected]
Phone: (443) 875-5077
- Statement Updates
This Accessibility Statement may be updated from time to time.
When updated, the “Last Updated” date at the top of this page will be revised.
Your continued use of the website after an updated Accessibility Statement is posted means the updated statement applies to your use of the website.