Last Updated: 05/15/26
Bluejacket Industries Materials LLC, referred to in this Privacy Policy as “Bluejacket,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, submit a form, request a quote, contact our team, or interact with us through our website.
This Privacy Policy applies to the Bluejacket website and online forms connected to our commercial duct cleaning, HVAC system cleaning, inspections, maintenance support, and related services. It also explains how we use website analytics tools such as Google Analytics and Google Search Console.
By using our website or submitting information through our website, you agree to the practices described in this Privacy Policy.
- Who We Are
Bluejacket Industries Materials LLC provides commercial duct cleaning, HVAC system cleaning, inspections, maintenance support, and related services for commercial buildings, government facilities, schools, healthcare properties, public facilities, institutional buildings, and other properties.
Contact Information
Bluejacket Industries Materials LLC
319 Main Street
Laurel, Maryland 20707
United States
Email: [email protected]
Phone: (443) 875-5077
If you have questions about this Privacy Policy or want to make a privacy-related request, contact us using the information above.
- Information We Collect
We collect information in several ways: information you provide directly, information collected automatically when you use our website, and information generated through analytics, forms, security tools, and normal website operation.
Information You Provide Directly
When you submit a contact form, request a quote, call us, email us, or otherwise communicate with Bluejacket, we may collect information such as:
Your first and last name
Your email address
Your phone number
Your company or organization name
Your building location, service address, city, county, state, or related location information
Your property type
The service or services you need
Details about your building, project, concern, issue, timeline, or service request
Any other information you choose to include in a message, form, phone call, or email
We collect this information so we can understand your request, confirm whether we can serve your building, respond to your inquiry, schedule a call, provide a quote, plan a walkthrough, or coordinate service.
Information Collected Through Forms
Our website uses WPForms Pro or similar form tools to collect and manage form submissions. When you submit a form, we may collect the information you enter and technical details related to the form submission, such as:
The page where the form was submitted
The date and time of submission
The form fields you completed
Your submitted message
Technical or security information needed to deliver the form, prevent spam, troubleshoot errors, or maintain website security
Our forms may include a hidden source-page field so we can identify which service page, location page, facility page, or other website page generated the request. This helps us understand what services users are asking about and improve our website and follow-up process.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website, analytics tools, hosting provider, security tools, or related service providers. This may include:
IP address
Browser type
Device type
Operating system
Screen size or general device settings
Pages viewed
Time spent on pages
Links clicked
Referring website or search engine
Approximate geographic area based on technical data
Date and time of visit
Website performance data
Error logs
Security logs
This information helps us understand how visitors use the website, maintain website security, improve performance, troubleshoot technical issues, and measure whether our website is helping visitors find the right service.
- Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as:
Pages visited
Time spent on the site
Device and browser information
Approximate location
Referral source
Website interactions
Events such as button clicks, form interactions, or page views
Google Analytics may use cookies, identifiers, or similar technologies to help measure website traffic and user behavior. Google may process this information according to its own policies and settings.
We use Google Analytics to evaluate website performance, understand which pages are useful, improve service content, measure quote-request activity, and make better decisions about the website.
We do not use Google Analytics to collect names, phone numbers, email addresses, or form-message content. We do not intentionally send personally identifiable information to Google Analytics.
You can control cookies through your browser settings. Google also offers tools and information that allow users to manage or opt out of certain Google Analytics measurement.
- Google Search Console
We use Google Search Console to understand how our website appears in Google Search. Google Search Console provides search-performance data such as:
Search queries
Clicks from Google Search
Impressions in Google Search
Average search position
Click-through rate
Pages that appear in search results
Search performance by country or device type
Google Search Console data is generally aggregated and used to understand how people find the website through Google Search. We use this information to improve page titles, descriptions, service pages, location pages, and website structure.
Google Search Console is used for search-performance measurement. It is not used to identify individual website visitors who submit quote requests.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies. Cookies are small files stored on your device that help websites function, remember basic settings, improve performance, support security, and measure website activity.
We may use cookies for:
Website functionality
Website security
Spam prevention
Analytics
Performance measurement
Understanding how visitors move through the site
Improving the website experience
Our current website tracking is limited to tools such as Google Analytics, Google Search Console, WPForms Pro, and normal website operation, hosting, and security tools.
We do not currently use remarketing pixels, behavioral advertising platforms, or targeted advertising cookies on the website. If we add advertising tools such as Google Ads remarketing, Meta Pixel, LinkedIn Insight Tag, call tracking, heatmaps, or similar tools in the future, this Privacy Policy should be updated.
You can control or disable cookies through your browser settings. If you disable cookies, some website features may work differently.
- How We Use Information
We use information collected through the website for business and operational purposes, including to:
Respond to your quote request or service inquiry
Contact you about your building, project, or service need
Confirm whether your building is within our service area
Schedule a walkthrough, inspection, quote discussion, or follow-up call
Provide information about commercial duct cleaning, HVAC system cleaning, inspections, maintenance support, or related services
Understand the type of facility, service, or issue involved in your request
Maintain records of inquiries and communications
Improve our website, page structure, and service information
Measure website performance and conversion activity
Identify which pages generate quote requests
Maintain website security
Prevent spam, abuse, or unauthorized use
Troubleshoot website errors
Comply with legal obligations
Protect our rights, business, property, clients, users, and website
We may also use information to communicate with you about a request you made, a service you asked about, or an ongoing business relationship.
- How We Share Information
We do not sell personal information.
We do not rent personal information.
We do not trade personal information.
We may share information only as needed for legitimate business, operational, legal, security, or service-related purposes.
Service Providers
We may share information with service providers that help us operate our website, deliver form submissions, host the website, provide security, manage email communications, analyze website traffic, or support business operations. These may include:
Website hosting providers
Website maintenance providers
Form software providers
Email delivery providers
Analytics providers
Security tools
IT support providers
Professional advisors
These providers may process information only as needed to provide services to us, protect the website, deliver form submissions, maintain records, or support business operations.
Business Operations
We may share information internally with Bluejacket team members who need it to respond to your request, prepare a quote, schedule a walkthrough, review your building concern, or provide service.
Legal and Safety Reasons
We may disclose information if needed to:
Comply with law, regulation, subpoena, court order, or legal process
Respond to lawful requests from government authorities
Protect our rights, property, business, users, or clients
Prevent fraud, spam, abuse, security incidents, or unauthorized activity
Investigate possible violations of our policies or agreements
Enforce our rights or defend against claims
Business Transfers
If Bluejacket is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
- We Do Not Sell Personal Information
Bluejacket does not sell personal information.
We do not provide personal information to third parties in exchange for money.
We do not knowingly share personal information for cross-context behavioral advertising or targeted advertising through the website.
If our practices change in the future, we will update this Privacy Policy and provide any legally required notice or choices.
- No Automated Decision-Making or Profiling
We do not use website form submissions to make automated decisions that produce legal or similarly significant effects.
We do not use automated profiling to approve or deny services.
Human team members review quote requests, service inquiries, building information, and follow-up needs.
- Text Messages and Phone Calls
If you provide a phone number, we may call you or contact you about your inquiry, quote request, service request, scheduled work, or related business communication.
Submitting a phone number through our website does not enroll you in recurring marketing text messages.
If Bluejacket later adds SMS communication, automated texts, or recurring marketing messages, we should provide appropriate consent language and update this Privacy Policy.
- Email Communications
If you email us or submit a form, we may use your email address to respond to your request, ask follow-up questions, provide requested information, coordinate service, or send business communication related to your inquiry.
We do not use your quote-request form submission to place you on a mass marketing email list unless you separately request or consent to that type of communication.
- Public-Sector, Facility, and Security-Sensitive Information
Some Bluejacket clients and website visitors may represent government facilities, schools, healthcare properties, public facilities, military-related sites, institutional buildings, or other sensitive environments.
Please do not submit sensitive security information through the website form.
Do not submit:
Classified information
Controlled unclassified information
Security plans
Access codes
Passwords
Detailed floor plans
Sensitive infrastructure diagrams
Protected health information
Social Security numbers
Bank account numbers
Payment card numbers
Procurement-sensitive information that should not be submitted through a public website form
Confidential facility vulnerability information
If your project involves sensitive access, security, procurement, or facility requirements, use the form only to request contact. A Bluejacket team member can coordinate the appropriate next step.
- Healthcare and Medical Information
Bluejacket may serve healthcare properties and related facilities, but our website forms are not intended for medical communication or protected health information.
Do not submit patient information, medical records, diagnosis information, treatment information, insurance information, or other protected health information through our website forms.
Our website is designed for building-service inquiries, commercial duct cleaning requests, HVAC system cleaning requests, inspection requests, and related facility-service communication.
- Payment Information
Our website does not currently process payments.
Do not submit payment card numbers, bank account numbers, or financial account details through our contact forms.
If payment processing is added in the future, payment information should be handled through a secure payment processor, and this Privacy Policy should be updated.
- How Long We Keep Information
We keep personal information only as long as reasonably needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may keep form submissions, emails, call records, quote requests, and service-related communications for purposes such as:
Responding to inquiries
Preparing quotes
Managing client relationships
Maintaining service records
Resolving disputes
Complying with legal obligations
Improving website performance
Business administration
Website analytics data may be retained according to the settings and retention periods configured in our analytics tools.
Security logs, spam-prevention records, and technical logs may be retained for a reasonable time to protect the website and investigate issues.
When information is no longer needed, we may delete, anonymize, or securely retain it according to our business needs and legal obligations.
- How We Protect Information
We use reasonable administrative, technical, and organizational safeguards to protect information collected through the website.
These safeguards may include:
Secure website hosting
SSL or TLS encryption for website traffic
Access controls
Website security tools
Spam-prevention tools
Limited access to form submissions
Password-protected administrative systems
Routine website maintenance
Security monitoring
Plugin and software updates
No website, form, email system, hosting environment, or electronic transmission is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect information and reduce risk.
- Your Choices
You have choices about how your information is collected and used.
You may choose not to submit a form.
You may contact us by phone or email instead of using the website form.
You may disable cookies in your browser.
You may use browser privacy settings or extensions.
You may request access to information you provided.
You may request correction of inaccurate information.
You may request deletion of information, subject to legal, operational, and recordkeeping needs.
You may ask us to stop contacting you for non-essential communications.
To make a request, contact us at:
We may need to verify your identity or request before responding.
- Privacy Rights for Maryland and Certain U.S. Residents
Depending on where you live and which laws apply, you may have privacy rights related to your personal information.
These rights may include the right to:
Know what personal information we collect
Access personal information we maintain about you
Correct inaccurate personal information
Request deletion of personal information
Request a copy of personal information in a portable format
Limit the use or disclosure of certain sensitive personal information where applicable
Opt out of the sale of personal information
Opt out of targeted advertising where applicable
Opt out of certain automated profiling where applicable
Appeal a denied privacy request where required by law
Bluejacket does not sell personal information and does not currently use targeted advertising through the website.
Some privacy laws apply only to businesses that meet certain thresholds. Even where a particular law does not apply, we will make reasonable efforts to respond to privacy requests in a practical and respectful way.
To submit a privacy request, contact:
Please include your name, contact information, the nature of your request, and enough information for us to identify the relevant record. We may request additional verification before acting on a request.
- California and Other State Privacy Rights
Some states provide residents with specific privacy rights. If you are a resident of a state with an applicable privacy law, you may have rights related to access, correction, deletion, portability, sale, sharing, targeted advertising, sensitive data, or profiling.
Bluejacket does not sell personal information and does not currently share personal information for targeted advertising through the website.
If you believe a state privacy law gives you specific rights related to information you submitted to Bluejacket, contact us at:
We will review your request and respond as required by applicable law.
- International Visitors
Bluejacket is based in the United States, and our website is intended primarily for users in the United States.
If you access the website from outside the United States, your information may be processed in the United States or in locations where our service providers operate. Privacy laws in those locations may differ from the laws in your jurisdiction.
By using the website or submitting information, you understand that your information may be transferred to, stored in, or processed in the United States.
- Children’s Privacy
Our website is intended for business, commercial, government, institutional, and facility-service users. It is not directed to children.
We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information through our website, contact us at:
We will review the request and take appropriate steps.
- External Links
Our website may link to third-party websites, including certification organizations, government resources, procurement resources, industry resources, educational resources, or partner platforms.
We are not responsible for the privacy practices, security, accuracy, or content of third-party websites. When you leave our website, you should review the privacy policy of the website you visit.
- Social Media and Third-Party Platforms
If you interact with Bluejacket through social media or third-party platforms, those platforms may collect information according to their own privacy policies.
We are not responsible for the privacy practices of social media platforms, search engines, map platforms, procurement platforms, review platforms, or other third-party websites.
- Data From Calls, Emails, and Offline Communications
This Privacy Policy focuses on website and online interactions, but we may also receive information when you contact us by phone, email, in person, or through offline business communication.
We may use that information to respond to your inquiry, provide service, prepare quotes, manage business relationships, maintain records, and comply with legal obligations.
- Service Providers and Website Tools
We may use third-party tools and service providers to operate and maintain the website. These may include tools for:
Website hosting
Website building and design
Website security
Form collection
Email delivery
Analytics
Search performance reporting
Spam prevention
Website backups
Website maintenance
These service providers may process information only as needed to provide their services, maintain website operations, deliver submissions, protect the website, or support business functions.
- Information We Ask You Not to Send
For your protection and ours, please do not submit the following through our website:
Social Security numbers
Driver’s license numbers
Financial account numbers
Payment card numbers
Passwords
Access codes
Classified information
Controlled unclassified information
Sensitive security information
Protected health information
Patient information
Detailed facility security plans
Confidential procurement documents
Emergency requests requiring immediate response
If your matter is urgent, call us directly.
- Emergency and Time-Sensitive Requests
The website form is intended for quote requests, service inquiries, and general communication. It is not an emergency-response system.
If you have an urgent building issue, time-sensitive safety concern, or immediate service need, call Bluejacket directly using the phone number listed on the website.
- Accuracy of Information You Submit
Please provide accurate information when submitting forms or contacting us. Accurate building location, service needs, contact information, company details, and project descriptions help us respond properly.
If you need to correct information you previously submitted, contact us at:
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we update it, we will revise the “Last Updated” date at the top of the page. Changes become effective when posted on this website unless otherwise stated.
You should review this Privacy Policy periodically.
- Contact Us
If you have questions about this Privacy Policy, want to make a privacy request, or need to update information you submitted, contact us:
Bluejacket Industries Materials LLC
319 Main Street
Laurel, Maryland 20707
United States
Email: [email protected]
Phone:(443) 875-5077
- Website Content, Images, and Intellectual Property
All content on this website is protected by copyright, trademark, and other intellectual property laws unless otherwise stated. This includes website copy, page layouts, photographs, graphics, icons, logos, service images, generated images, edited images, design elements, downloadable materials, videos, text, headings, calls to action, and other materials appearing on the website.
The website content is owned by Bluejacket, licensed to Bluejacket, or used with permission from the applicable owner or creator. Nothing on this website gives you ownership of any content, image, design, file, graphic, photograph, logo, copy, or other material.
You may view the website for ordinary personal, business, procurement, or informational use. You may share a normal website link to a page on this site.
You may not copy, download, reproduce, screenshot, scrape, modify, publish, repost, distribute, sell, license, upload, mirror, train artificial intelligence systems on, or create derivative works from any website content, images, designs, icons, graphics, photographs, or written materials without prior written permission from Bluejacket or the applicable rights holder.
You may not use Bluejacket images, website copy, layouts, branding, icons, graphics, photographs, generated images, edited images, or service visuals on another website, social media account, marketing material, advertisement, directory listing, presentation, proposal, training material, or commercial project without written permission.
You may not remove, crop, obscure, alter, or delete any watermark, copyright notice, metadata, branding, or ownership information connected to any image or content from this website.
Some images, icons, logos, certification marks, partner marks, or third-party materials may belong to third parties. Those materials remain the property of their respective owners and may be subject to their own rules, permissions, trademarks, and usage restrictions. Bluejacket’s use of those materials does not give you permission to use them.
Unauthorized use of website content may violate copyright, trademark, unfair competition, contract, privacy, or other applicable laws. Bluejacket and its licensors reserve all rights and may pursue removal, takedown, damages, legal remedies, or other action for unauthorized use.
If you want permission to use any content, image, photograph, graphic, page copy, logo, or other material from this website, contact us first:
Bluejacket Industries Materials LLC
319 Main Street
Laurel, Maryland 20707
United States
Email: [email protected]
Phone: (443) 875-5077